First Step Internet
208.882.8869  |  CONTACT US  |  OCTOBER 27, 2020
  Facebook
The Region's Largest and Most Trusted Service Provider

Support


Outlook Express SMTP Authentication

To setup Outlook Express or Windows Mail for Authenticated SMTP please do the following:

01. Open Outlook Express or Windows Mail on Vista 

02. Click Tools at the top, then click Accounts

03. Click the Mail tab

04. Select your email account and click the Properties button on the right. If you have more than one account, you will need to repeat the following steps for each account. Your screen should look like this:

 

05. Click the Servers tab in the window that just opened. Change the outgoing (SMTP) server to: mail.firststepinternet.com and put a checkmark in "My outgoing server requires authentication". 

06. Click the Advanced tab and change the Outgoing (SMTP) port number to 587 like so:

07. Click the OK button to save the changes.

08. Click the Close button on the Internet Accounts window to finish this update.

You should now be able to send and receive email even when connected to another Internet provider. If you still can't send it may be because they block all outgoing email, in which case you may have better luck sending email through our webmail.

  • Outlook 2007 Setup SMTP Authentication
  • Windows Live Mail 2011 SMTP Authentication
  • Mozilla Thunderbird 3 SMTP Authentication
  • Outlook 2010 SMTP Authentication
  • Mac Mail SMTP Authentication
  • Outlook Express SMTP Authentication
  • Outlook 2000/2003 SMTP Authentication
  • First Step Internet 2008  1420 S. Blaine St. 10 Moscow, Idaho 83843  | 888.676.6377 | 208.882.8869 | 883.3733 | services@fsr.com
    Tech Support
    Email Tech Support Email Tech Support
    Call Tech Support 208.882.8869 Call Tech Support 208.882.8869