208.882.8869
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CONTACT US
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JANUARY 16, 2021
The Region's Largest and Most Trusted Service Provider
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SUPPORT |
Tech Support Home
Technical Support Hours
Weekdays: 8am - 7pm
Weekend: 9am - 6pm
Holidays: Memorial Day, 4th of July, Labor Day, Thanksgiving, Christmas, New Years
HAVING AN ISSUE WITH YOUR WIFI AND NEED HELP?
Download the First Step Help Mobile App from Google Play or Apple App store and scan your network with a single button. From there our support team can review and troubleshoot your issue effectively and quickly.
First Step offers a wide variety of support options. You can go to our
Frequently Asked Questions
or make a selection from the support categories listed below.
If you do not find a solution to your problem within these pages, please contact our technical support staff toll-free at 1-888-676-6377, locally at 882-8869, by email at
techsupport@fsr.net.
Managing your First Step Account
Speed Test Guide
Fiber Speed Test Guide
Your Wireless Connection
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Using Web E-mail
Your PPPoE Connection
Filtering SPAM with the EdgeWave SPAM filter
Viruses and Spyware
How to avoid objectionable websites
Glossary of Internet Terms
First Step Internet 2008 1420 S. Blaine St. 10 Moscow, Idaho 83843
|
888.676.6377
|
208.882.8869
|
883.3733
|
services@fsr.com
Tech Support
Email Tech Support
Call Tech Support 208.882.8869
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| Check Your First Step Internet Email Online
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