Technical Support Hours
Weekdays: 8am - 7pm
Weekend: 9am - 6pm
Holidays: Memorial Day, 4th of July, Labor Day, Thanksgiving, Christmas, New Years
First Step offers a wide variety of support options. You can go to our
Frequently Asked Questions or make a selection from the support categories listed below.
If you do not find a solution to your problem within these pages, please contact our technical support staff toll-free at 1-888-676-6377, locally at 882-8869, by email at
techsupport@fsr.net.